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The Graphite Lab Blog
Actionable insights on automation, AI, and smart workflows for the trades


AI for the Skilled Trades: Hype or Hope?
Business is booming. That’s good. But it’s stretching your people to the limit. That’s a problem. And it’s the same story across all of the skilled trades.
Feb 182 min read


Cutting Cancellations by 5%: AI’s Role in Customer Retention
Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.
Jan 225 min read


From Chaos to Calm: How One Aggregator Streamlined 5 Companies
This aggregator did was a lot of smart operators do. They bought five great businesses— but soon realized they were wrangling five separate tornadoes.
Jan 226 min read


5 ServiceTitan Gaps We’ve Solved with Automation
ServiceTitan is a great tool for skilled trades businesses, but we've identified (and plugged) common gaps in workflows that frustrate companies just like yours.
Jan 224 min read


How Aggregators Can Scale Smarter with AI-Driven Systems
Automation creates standardized processes across portfolio companies, cuts overhead, and enables faster scaling.
Jan 135 min read


What AI Actually Means for HVAC, Plumbing, and Electrical Businesses
It's a practical helper for your business that increases productivity. AI made for the skilled trades should be an enabler, not a disruptor.
Jan 134 min read
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