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Here’s our latest thinking on tech and
the skilled trades.

Informative insights into how automation is helping companies like yours work smarter—and more profitably.

How Dispatch Automation Saves CSRs 5 Hours a Week

Automation in Action

Sep 8, 2025

How Dispatch Automation Saves CSRs 5 Hours a Week

Did you know?  In most call centers, the time your team spends after each call—typing notes, updating records, and routing...

Founder

Jacob Nolley

Founder

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The Devastating Cost of Payroll Errors

The Devastating Cost of Payroll Errors

Automation in Action

2/19/26

AI for the Skilled Trades: Hype or Hope?

AI for the Skilled Trades: Hype or Hope?

AI Explained for Trades

2/19/26

From Going by Your Gut to Data-Driven Decision-Making (Even for a Small Shop)

From Going by Your Gut to Data-Driven Decision-Making (Even for a Small Shop)

Automation in Action

2/18/26

The Devastating Cost of Payroll Errors

Automation in Action

2/19/26

The Devastating Cost of Payroll Errors

Payroll errors are far more expensive than you may think—and could even cost employees their jobs.

David Spivey

AI for the Skilled Trades: Hype or Hope?

AI Explained for Trades

2/19/26

AI for the Skilled Trades: Hype or Hope?

Business is booming. That’s good. But it’s stretching your people to the limit. That’s a problem. And it’s the same story across all of the skilled trades.

David Spivey

From Going by Your Gut to Data-Driven Decision-Making (Even for a Small Shop)

Automation in Action

2/18/26

From Going by Your Gut to Data-Driven Decision-Making (Even for a Small Shop)

Anyone who told you that “you need data-driven decisions” has probably never tried to run dispatch while answering the phone at the same time.

David Spivey

The $10,000 Question: What’s Wasting the Most Time in Your Skilled Trades Business?

The Trades Tech Translator

2/18/26

The $10,000 Question: What’s Wasting the Most Time in Your Skilled Trades Business?

Most trades businesses know where they’re losing money—parts, callbacks, slow payments, long jobs. But the bigger leak is time.

David Spivey

Who’s using AI in the Skilled Trades? And What For?

AI Explained for Trades

2/18/26

Who’s using AI in the Skilled Trades? And What For?

There’s been lots of talk about AI in the skilled trades, but who’s using it? And how has it worked for them? A recent report digs into the numbers.

David Spivey

Autos, Apparel, and Skilled Workers

Skilled Trades Spotlight

2/16/26

Autos, Apparel, and Skilled Workers

A Big 3 auto maker and a well-known clothing company are joining forces to train the next generation of skilled workers.

David Spivey

Trades 2030: What Does the Future Look Like?

The Trades Tech Translator

2/16/26

Trades 2030: What Does the Future Look Like?

Gaze into our crystal ball as we learn what the future holds for the skilled trades with regard to AI and automation.

David Spivey

From TikTok to Tool Belts

The Trades Today

2/17/26

From TikTok to Tool Belts

The skilled trades are getting a Gen Z boost with help from some rather unexpected allies— social media influencers.

David Spivey

Give your Online Reviews the Attention they Deserve—Automatically.

AI Explained for Trades

2/17/26

Give your Online Reviews the Attention they Deserve—Automatically.

Reviews are like yard signs. They pop up in every search, and have a powerful influence on homeowners who are looking for your service.

David Spivey

Boosting Technician Productivity with Smarter Scheduling

Automation in Action

1/22/26

Boosting Technician Productivity with Smarter Scheduling

Better scheduling and dispatch improve technician efficiency. Automation reduces gaps, balances workloads, and increases the number of jobs per day.

David Spivey

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Customer Success Stories

1/22/26

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.

David Spivey

Why Data-Driven Reporting is the Secret to Growing Smarter

Business Growth for the Trades

1/22/26

Why Data-Driven Reporting is the Secret to Growing Smarter

Automated reporting helps owners make better decisions. Growth without visibility quickly disintegrates into chaos. That's why data reporting matters.

David Spivey

How to Compete with PE-Backed Aggregators as an Independent

Business Growth for the Trades

1/22/26

How to Compete with PE-Backed Aggregators as an Independent

Independence is an unfair advantage. AI and automation can give you speed, trust, and execution without burning out your team.

David Spivey

The Future of Trades Tech: AI as the New Crew Member

The Trades Tech Translator

1/22/26

The Future of Trades Tech: AI as the New Crew Member

AI is not a replacement for your people, but an invisible assistant that works across your entire organization and quietly handles the tasks that steal time.

David Spivey

From Chaos to Calm: How One Aggregator Streamlined 5 Companies

Customer Success Stories

1/22/26

From Chaos to Calm: How One Aggregator Streamlined 5 Companies

This aggregator did was a lot of smart operators do. They bought five great businesses— but soon realized they were wrangling five separate tornadoes.

David Spivey

Payroll Made Easy: Automating Time Sheets and Paychecks

Automation in Action

1/22/26

Payroll Made Easy: Automating Time Sheets and Paychecks

The week was already a grind. The schedule changed three times. Unlike everyone else in your business, your payroll staff dreads Friday.

David Spivey

5 ServiceTitan Gaps We’ve Solved with Automation

Tech & Tools

1/22/26

5 ServiceTitan Gaps We’ve Solved with Automation

ServiceTitan is a great tool for skilled trades businesses, but we've identified (and plugged) common gaps in workflows that frustrate companies just like yours.

David Spivey

The Building Bricks of Business: Why Modular Tech Wins in the Trades

The Trades Tech Translator

1/22/26

The Building Bricks of Business: Why Modular Tech Wins in the Trades

Modular tech helps grow a business by handing you the tools to customize your workflows, like using building blocks to create your own models.

David Spivey

Prebuilt vs. Custom Assemblies: Which One Fits Your Business?

Tech & Tools

1/22/26

Prebuilt vs. Custom Assemblies: Which One Fits Your Business?

If you've ever done a job with the wrong part or tool, you know you can make it work. But you know you're going to pay for it later. It's the same when you're making tech decisions.

David Spivey

The Horseless Carriage Problem: Why Most Trades Software Feels Outdated

The Trades Tech Translator

1/13/26

The Horseless Carriage Problem: Why Most Trades Software Feels Outdated

Off-the-shelf software often fails skilled trades businesses. That's because they're building horseless carriages in the age of cars.

David Spivey

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