
Here’s our latest thinking on tech and
the skilled trades.
Informative insights into how automation is helping companies like yours work smarter—and more profitably.
Automation in Action
Sep 8, 2025
How Dispatch Automation Saves CSRs 5 Hours a Week
Did you know? In most call centers, the time your team spends after each call—typing notes, updating records, and routing...
Jacob Nolley
Founder
Automation in Action
2/19/26
The Devastating Cost of Payroll Errors
Payroll errors are far more expensive than you may think—and could even cost employees their jobs.

David Spivey
AI Explained for Trades
2/19/26
AI for the Skilled Trades: Hype or Hope?
Business is booming. That’s good. But it’s stretching your people to the limit. That’s a problem. And it’s the same story across all of the skilled trades.

David Spivey
Automation in Action
2/18/26
From Going by Your Gut to Data-Driven Decision-Making (Even for a Small Shop)
Anyone who told you that “you need data-driven decisions” has probably never tried to run dispatch while answering the phone at the same time.

David Spivey
The Trades Tech Translator
2/18/26
The $10,000 Question: What’s Wasting the Most Time in Your Skilled Trades Business?
Most trades businesses know where they’re losing money—parts, callbacks, slow payments, long jobs. But the bigger leak is time.

David Spivey
AI Explained for Trades
2/18/26
Who’s using AI in the Skilled Trades? And What For?
There’s been lots of talk about AI in the skilled trades, but who’s using it? And how has it worked for them? A recent report digs into the numbers.

David Spivey
Skilled Trades Spotlight
2/16/26
Autos, Apparel, and Skilled Workers
A Big 3 auto maker and a well-known clothing company are joining forces to train the next generation of skilled workers.

David Spivey
The Trades Tech Translator
2/16/26
Trades 2030: What Does the Future Look Like?
Gaze into our crystal ball as we learn what the future holds for the skilled trades with regard to AI and automation.

David Spivey
The Trades Today
2/17/26
From TikTok to Tool Belts
The skilled trades are getting a Gen Z boost with help from some rather unexpected allies— social media influencers.

David Spivey
AI Explained for Trades
2/17/26
Give your Online Reviews the Attention they Deserve—Automatically.
Reviews are like yard signs. They pop up in every search, and have a powerful influence on homeowners who are looking for your service.

David Spivey
Automation in Action
1/22/26
Boosting Technician Productivity with Smarter Scheduling
Better scheduling and dispatch improve technician efficiency. Automation reduces gaps, balances workloads, and increases the number of jobs per day.

David Spivey
Customer Success Stories
1/22/26
Cutting Cancellations by 5%: AI’s Role in Customer Retention
Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.

David Spivey
Business Growth for the Trades
1/22/26
Why Data-Driven Reporting is the Secret to Growing Smarter
Automated reporting helps owners make better decisions. Growth without visibility quickly disintegrates into chaos. That's why data reporting matters.

David Spivey
Business Growth for the Trades
1/22/26
How to Compete with PE-Backed Aggregators as an Independent
Independence is an unfair advantage. AI and automation can give you speed, trust, and execution without burning out your team.

David Spivey
The Trades Tech Translator
1/22/26
The Future of Trades Tech: AI as the New Crew Member
AI is not a replacement for your people, but an invisible assistant that works across your entire organization and quietly handles the tasks that steal time.

David Spivey
Customer Success Stories
1/22/26
From Chaos to Calm: How One Aggregator Streamlined 5 Companies
This aggregator did was a lot of smart operators do. They bought five great businesses— but soon realized they were wrangling five separate tornadoes.

David Spivey
Automation in Action
1/22/26
Payroll Made Easy: Automating Time Sheets and Paychecks
The week was already a grind. The schedule changed three times. Unlike everyone else in your business, your payroll staff dreads Friday.

David Spivey
Tech & Tools
1/22/26
5 ServiceTitan Gaps We’ve Solved with Automation
ServiceTitan is a great tool for skilled trades businesses, but we've identified (and plugged) common gaps in workflows that frustrate companies just like yours.

David Spivey
The Trades Tech Translator
1/22/26
The Building Bricks of Business: Why Modular Tech Wins in the Trades
Modular tech helps grow a business by handing you the tools to customize your workflows, like using building blocks to create your own models.

David Spivey
Tech & Tools
1/22/26
Prebuilt vs. Custom Assemblies: Which One Fits Your Business?
If you've ever done a job with the wrong part or tool, you know you can make it work. But you know you're going to pay for it later. It's the same when you're making tech decisions.

David Spivey





















