top of page
iStock-2199122005 copy_edited.png
Here’s our latest thinking on tech and
the skilled trades.

Informative insights into how automation is helping companies like yours work smarter—and more profitably.

How Dispatch Automation Saves CSRs 5 Hours a Week

Automation in Action

Sep 8, 2025

How Dispatch Automation Saves CSRs 5 Hours a Week

Did you know?  In most call centers, the time your team spends after each call—typing notes, updating records, and routing...

Founder

Jacob Nolley

Founder

iStock-2167373135.jpg
Trending on GraphiteLab
Boosting Technician Productivity with Smarter Scheduling

Boosting Technician Productivity with Smarter Scheduling

Automation in Action

1/22/26

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Customer Success Stories

1/22/26

Why Data-Driven Reporting is the Secret to Growing Smarter

Why Data-Driven Reporting is the Secret to Growing Smarter

Business Growth for the Trades

1/22/26

Boosting Technician Productivity with Smarter Scheduling

Automation in Action

1/22/26

Boosting Technician Productivity with Smarter Scheduling

Better scheduling and dispatch improve technician efficiency. Automation reduces gaps, balances workloads, and increases the number of jobs per day.

David Spivey

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Customer Success Stories

1/22/26

Cutting Cancellations by 5%: AI’s Role in Customer Retention

Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.

David Spivey

Why Data-Driven Reporting is the Secret to Growing Smarter

Business Growth for the Trades

1/22/26

Why Data-Driven Reporting is the Secret to Growing Smarter

Automated reporting helps owners make better decisions. Growth without visibility quickly disintegrates into chaos. That's why data reporting matters.

David Spivey

How to Compete with PE-Backed Aggregators as an Independent

Business Growth for the Trades

1/22/26

How to Compete with PE-Backed Aggregators as an Independent

Independence is an unfair advantage. AI and automation can give you speed, trust, and execution without burning out your team.

David Spivey

The Future of Trades Tech: AI as the New Crew Member

The Trades Tech Translator

1/22/26

The Future of Trades Tech: AI as the New Crew Member

AI is not a replacement for your people, but an invisible assistant that works across your entire organization and quietly handles the tasks that steal time.

David Spivey

From Chaos to Calm: How One Aggregator Streamlined 5 Companies

Customer Success Stories

1/22/26

From Chaos to Calm: How One Aggregator Streamlined 5 Companies

This aggregator did was a lot of smart operators do. They bought five great businesses— but soon realized they were wrangling five separate tornadoes.

David Spivey

Payroll Made Easy: Automating Time Sheets and Paychecks

Automation in Action

1/22/26

Payroll Made Easy: Automating Time Sheets and Paychecks

The week was already a grind. The schedule changed three times. Unlike everyone else in your business, your payroll staff dreads Friday.

David Spivey

5 ServiceTitan Gaps We’ve Solved with Automation

Tech & Tools

1/22/26

5 ServiceTitan Gaps We’ve Solved with Automation

ServiceTitan is a great tool for skilled trades businesses, but we've identified (and plugged) common gaps in workflows that frustrate companies just like yours.

David Spivey

The Building Bricks of Business: Why Modular Tech Wins in the Trades

The Trades Tech Translator

1/22/26

The Building Bricks of Business: Why Modular Tech Wins in the Trades

Modular tech helps grow a business by handing you the tools to customize your workflows, like using building blocks to create your own models.

David Spivey

Prebuilt vs. Custom Assemblies: Which One Fits Your Business?

Tech & Tools

1/22/26

Prebuilt vs. Custom Assemblies: Which One Fits Your Business?

If you've ever done a job with the wrong part or tool, you know you can make it work. But you know you're going to pay for it later. It's the same when you're making tech decisions.

David Spivey

The Horseless Carriage Problem: Why Most Trades Software Feels Outdated

The Trades Tech Translator

1/13/26

The Horseless Carriage Problem: Why Most Trades Software Feels Outdated

Off-the-shelf software often fails skilled trades businesses. That's because they're building horseless carriages in the age of cars.

David Spivey

How Aggregators Can Scale Smarter with AI-Driven Systems

Business Growth for the Trades

1/13/26

How Aggregators Can Scale Smarter with AI-Driven Systems

Automation creates standardized processes across portfolio companies, cuts overhead, and enables faster scaling.

David Spivey

What AI Actually Means for HVAC, Plumbing, and Electrical Businesses

AI Explained for Trades

1/13/26

What AI Actually Means for HVAC, Plumbing, and Electrical Businesses

It's a practical helper for your business that increases productivity. AI made for the skilled trades should be an enabler, not a disruptor.

David Spivey

Stop Wasting Time on Vendor Bills: A 70% Productivity Boost

Automation in Action

8/29/25

Stop Wasting Time on Vendor Bills: A 70% Productivity Boost

With a few targeted automations, our trades customers regularly see a 70% lift in vendor‑bill productivity (more bills per staff hour), plus fewer errors and fewer fire drills.

Founder

Jacob Nolley

The Invisible Office Manager: How AI Handles Repetitive Trades Tasks

AI Explained for Trades

8/28/25

The Invisible Office Manager: How AI Handles Repetitive Trades Tasks

If you run an HVAC, plumbing, or electrical company, you already employ an “invisible office manager.” They never take a lunch break,...

Founder

Jacob Nolley

How Dispatch Automation Saves CSRs 5 Hours a Week

Automation in Action

9/8/25

How Dispatch Automation Saves CSRs 5 Hours a Week

Did you know?  In most call centers, the time your team spends after each call—typing notes, updating records, and routing...

Founder

Jacob Nolley

bottom of page