
Here’s our latest thinking on tech and
the skilled trades.
Informative insights into how automation is helping companies like yours work smarter—and more profitably.
Automation in Action
Sep 8, 2025
How Dispatch Automation Saves CSRs 5 Hours a Week
Did you know? In most call centers, the time your team spends after each call—typing notes, updating records, and routing...
Jacob Nolley
Founder
Automation in Action
1/22/26
Boosting Technician Productivity with Smarter Scheduling
Better scheduling and dispatch improve technician efficiency. Automation reduces gaps, balances workloads, and increases the number of jobs per day.

David Spivey
Customer Success Stories
1/22/26
Cutting Cancellations by 5%: AI’s Role in Customer Retention
Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.

David Spivey
Business Growth for the Trades
1/22/26
Why Data-Driven Reporting is the Secret to Growing Smarter
Automated reporting helps owners make better decisions. Growth without visibility quickly disintegrates into chaos. That's why data reporting matters.

David Spivey
Business Growth for the Trades
1/22/26
How to Compete with PE-Backed Aggregators as an Independent
Independence is an unfair advantage. AI and automation can give you speed, trust, and execution without burning out your team.

David Spivey
The Trades Tech Translator
1/22/26
The Future of Trades Tech: AI as the New Crew Member
AI is not a replacement for your people, but an invisible assistant that works across your entire organization and quietly handles the tasks that steal time.

David Spivey
Customer Success Stories
1/22/26
From Chaos to Calm: How One Aggregator Streamlined 5 Companies
This aggregator did was a lot of smart operators do. They bought five great businesses— but soon realized they were wrangling five separate tornadoes.

David Spivey
Automation in Action
1/22/26
Payroll Made Easy: Automating Time Sheets and Paychecks
The week was already a grind. The schedule changed three times. Unlike everyone else in your business, your payroll staff dreads Friday.

David Spivey
Tech & Tools
1/22/26
5 ServiceTitan Gaps We’ve Solved with Automation
ServiceTitan is a great tool for skilled trades businesses, but we've identified (and plugged) common gaps in workflows that frustrate companies just like yours.

David Spivey
The Trades Tech Translator
1/22/26
The Building Bricks of Business: Why Modular Tech Wins in the Trades
Modular tech helps grow a business by handing you the tools to customize your workflows, like using building blocks to create your own models.

David Spivey
Tech & Tools
1/22/26
Prebuilt vs. Custom Assemblies: Which One Fits Your Business?
If you've ever done a job with the wrong part or tool, you know you can make it work. But you know you're going to pay for it later. It's the same when you're making tech decisions.

David Spivey
The Trades Tech Translator
1/13/26
The Horseless Carriage Problem: Why Most Trades Software Feels Outdated
Off-the-shelf software often fails skilled trades businesses. That's because they're building horseless carriages in the age of cars.

David Spivey
Business Growth for the Trades
1/13/26
How Aggregators Can Scale Smarter with AI-Driven Systems
Automation creates standardized processes across portfolio companies, cuts overhead, and enables faster scaling.

David Spivey
AI Explained for Trades
1/13/26
What AI Actually Means for HVAC, Plumbing, and Electrical Businesses
It's a practical helper for your business that increases productivity. AI made for the skilled trades should be an enabler, not a disruptor.

David Spivey
Automation in Action
8/29/25
Stop Wasting Time on Vendor Bills: A 70% Productivity Boost
With a few targeted automations, our trades customers regularly see a 70% lift in vendor‑bill productivity (more bills per staff hour), plus fewer errors and fewer fire drills.
Jacob Nolley
AI Explained for Trades
8/28/25
The Invisible Office Manager: How AI Handles Repetitive Trades Tasks
If you run an HVAC, plumbing, or electrical company, you already employ an “invisible office manager.” They never take a lunch break,...
Jacob Nolley
















