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The Graphite Lab Blog
Actionable insights on automation, AI, and smart workflows for the trades


Build a brand that stands out in a crowded marketplace.
How can you stand out from a crowd of businesses that do the same thing you do?
Apr 204 min read


Making Your Brand More Human (Personal Experience Edition)
After writing about the value of customer service, seeing it in action.
Apr 103 min read


Build a More Human Brand with AI
How do you differentiate yourself from a crowd of skilled tradespeople who do the same thing as you?
Apr 103 min read


Give your Online Reviews the Attention they Deserve—Automatically.
Reviews are like yard signs. They pop up in every search, and have a powerful influence on homeowners who are looking for your service.
Feb 105 min read


Cutting Cancellations by 5%: AI’s Role in Customer Retention
Cancellations aren’t inevitable. In fact, many of them are preventable. AI automations can help keep customers engaged and satisfied.
Jan 225 min read
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