Why work with us?
Innovative Technology
Be at the forefront of AI and automation solutions tailored for service trades and home service businesses.
Professional Growth
We prioritize the development of our employees, offering opportunities for upskilling and career advancement.
Flexible Work
Provide value to our team and industry anytime, anywhere. We've perfected the art of 100% remote collaboration.
Collaborative Environment
Join a team that values your ideas and contributions, fostering a culture of inclusivity and teamwork.
What we're all about
Our Mission
The Graphite Lab is dedicated to revolutionizing the service trades and home service industry by integrating cutting-edge AI and automation technologies into your existing CRM. Our mission is to empower service professionals with the tools they need to streamline operations, enhance customer interactions, and drive business growth. We are committed to delivering innovative solutions that transform the way service trades operate in the digital age.
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Our Purpose
At The Graphite Lab, our purpose is to provide service trade businesses with a competitive edge through AI and automation. We strive to enable seamless integration of AI-powered microservices into your CRM, creating a cohesive tech stack that optimizes workflows and maximizes efficiency. Our goal is to empower service professionals to excel in their craft while delivering exceptional customer experiences.
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Our Story
The Graphite Lab was founded with a vision to transform the service trades industry through digital innovation. Our story begins with a passionate team determined to bridge the gap between advanced technology and service professionals. We set out to develop a toolbox of AI and automation microservices that seamlessly integrate with existing CRMs, revolutionizing how service trades manage their operations and engage with customers.
Work from Anywhere. Build the Future.
Join a remote-first team using AI to revolutionize the trades.
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Competitive Pay
We offer a competitive salary based on the impact you bring to our team. Our benefits package includes 100% employer-paid health insurance, including dental and vision coverage. You'll also receive a $250 home office bonus.
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Fully Remote Work
We're a remote-first company with the flexibility to work from anywhere. We support both your professional ambitions and your personal well-being.
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Challenging, Meaningful Work
You'll be solving real operational challenges for service businesses, applying cutting-edge AI to industries that are often overlooked — but full of potential for transformation.
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Flexible Work Schedule
You'll work 30 hours during regular business hours to optimize collaboration, and 10 hours on your own schedule, giving you flexibility while still staying connected to the team.
As a Customer Success Manager here at Graphite Lab, I’m all about building strong relationships and making sure our clients feel genuinely supported from day one. With a background in onboarding, operations and sales, I love jumping in to solve problems, smooth out processes, and help our clients get real value from what we do. I believe great communication and follow-through are the keys to success, and I’m here to make every partnership smooth, productive, and enjoyable. What I love most about working at The Graphite Lab is the people, it’s a team that truly cares. We support each other, share ideas freely, and actually have fun while doing impactful work.
Sarah Martin, Customer Success Manager
Note - At The Graphite Lab, we do not accept unsolicited resumes or candidate submissions from staffing firms, recruiting agencies, or third-party vendors.
Any resumes or candidate profiles submitted without a signed agreement in place will be considered the property of The Graphite Lab, and we will not be obligated to pay any fees in the event that the candidate is hired.