PR-3690 · Live
Route Slot
When a new recurring customer is added, Route Slot checks every route the dispatcher already runs and finds the one the new stop fits best. It weighs how close the stop is to existing visits, how much room each route has left, how much drive time it adds, and which technician is the right match. The dispatcher sees the route laid out side by side, before the new stop and after it, then approves the placement in one click at the right service frequency. The new account drops onto the correct route on the right schedule, and the placement is written straight into the recurring schedule.
The promise
The dispatcher places a new account on the right route in the time it takes to read one screen. The best-fit route is already chosen and the drive-time impact is already shown. The decision used to mean checking the map, guessing at which route had room, and typing the stop into the schedule by hand. Now it is a quick review and a single approval. The minutes that come back go to the same-day changes and the calls that actually need them.
How it works
The path from input to value.
- 01
A new account comes in
When a new recurring customer is added, Route Slot picks up the new stop's address and how often it needs service.
- 02
Every route gets scored
Route Slot checks the new stop against every active route for proximity, remaining room, added drive time, and technician match.
- 03
The best fit is shown side by side
Route Slot recommends the route that fits best and draws it before and after the new stop, so the dispatcher can see the change at a glance.
- 04
The dispatcher approves in one click
They review the recommendation, change it if they disagree, and approve the placement at the right frequency in a single action.
- 05
It lands on the schedule
When a field management system is connected, Route Slot reads the routes live and writes the approved placement into the recurring schedule.
The day before. The day after.
Same moments. Lived differently.
Three new recurring signups came in overnight. The dispatcher opens the route map and starts working out which routes run near each new address.
8:30 AMThe three new signups are waiting in Route Slot, each already scored against every route, with the best fit recommended and the drive-time impact shown.
8:30 AMBefore
Three new recurring signups came in overnight. The dispatcher opens the route map and starts working out which routes run near each new address.
After
The three new signups are waiting in Route Slot, each already scored against every route, with the best fit recommended and the drive-time impact shown.
They place the first two by memory, picking the nearest route for each. The third address is between two routes and they are not sure which has room, so they take a guess and type it into the schedule.
10:00 AMThey read each recommendation, see which route has room and how much time the new stop adds, and approve all three at the right frequency. The between-routes one is placed on the route that actually has capacity.
10:00 AMBefore
They place the first two by memory, picking the nearest route for each. The third address is between two routes and they are not sure which has room, so they take a guess and type it into the schedule.
After
They read each recommendation, see which route has room and how much time the new stop adds, and approve all three at the right frequency. The between-routes one is placed on the route that actually has capacity.
A technician calls in: their Thursday route is running long. The new stop the dispatcher added that morning put the technician over, and now the last two visits are at risk of sliding.
2:00 PMThe Thursday route runs on time. The new stops landed where there was room, so nothing slid.
2:00 PMBefore
A technician calls in: their Thursday route is running long. The new stop the dispatcher added that morning put the technician over, and now the last two visits are at risk of sliding.
After
The Thursday route runs on time. The new stops landed where there was room, so nothing slid.
They rework the Thursday route by hand to pull the new stop onto a different tech, and re-enter it in the schedule.
5:00 PMNo rework. The morning's placements held, and their afternoon went to the same-day changes that needed them.
5:00 PMBefore
They rework the Thursday route by hand to pull the new stop onto a different tech, and re-enter it in the schedule.
After
No rework. The morning's placements held, and their afternoon went to the same-day changes that needed them.
What it doesn’t do
The edges we drew on purpose.
A product that tries to do everything ends up doing nothing well. Here’s what we left out, and why we don’t feel bad about it.
- ×Does not re-optimize or re-sequence existing routes; it places one new stop at a time onto the routes as they stand.
- ×Does not create or define the routes themselves.
- ×Does not handle same-day dispatching or day-of schedule changes.
- ×Does not set up, price, or bill the new customer's account.